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Northwind Systems
Northwind Systems

Revolutionary customer engagement platform. We transform casual browsers into loyal brand advocates through gamified experiences.

Visit Website @northwind

Engagement Modules

  • Spin Wheel
  • Challenges
  • Lucky Draws
  • Mystery Bundles
  • Flash Deals
  • Powered by Northwind's 5-in-1 Engagement Suite

Store

  • Shop All
  • Featured Items
  • Deals of the Day
  • Loyalty Program

Connect

🌍 Nairobi, Kenya

📧 hello@northwind.yunobase.com

📱 +254 113 062 599

Transform your customer experience with our proven engagement strategies.

Live Engagement
Loyalty Points
Referral Rewards
Customer Retention

© 2026 Northwind Systems. Revolutionizing customer engagement.

About UsHow It WorksConsultation
Enterprise Engagement Suite

Build a Community, Not Just a Store

What we deliver isn't a plugin - it's a live engagement ecosystem. Real-time WebSocket infrastructure, shared points economy, OBS-ready broadcast displays, and admin controls. This is enterprise-grade community-building technology that transforms casual buyers into loyal brand advocates.

Book Consultation (KES 5,000)

What You're Actually Getting

This isn't a basic plugin. It's a production-ready engagement platform.

Live Broadcast Ready

Every module includes an OBS-friendly display URL. Hosts can project real-time action while the system handles stock, payments, and winner selection automatically.

WebSocket-Powered Real-time

Zero-latency updates across all modules. Winner announcements, ticker feeds, and stock updates appear instantly on all connected displays.

Admin Live Controls

During live streams, admins can trigger winners, extend timers, add stock, and send announcements - all without touching code.

Points Economy Engine

Shared points infrastructure across all modules. Points earned anywhere are usable everywhere. Real-time balance updates.

Fraud Prevention Suite

Rate limiting, duplicate detection, suspicious pattern monitoring, and full audit trails for every transaction.

Analytics Dashboard

Real-time engagement metrics, conversion tracking, and ROI analysis per module.

Module Pricing

Enterprise-grade modules. Each is a production-ready engagement system.

Spin Wheel

Real-time spinning wheel with live broadcast integration and dynamic prize pools.

KES 250,000
Setup: 3-5 days

Core Features

  • Multi-game support (run 5+ wheels simultaneously)
  • Dynamic prize pools with probability weighting
  • Real-time winner ticker (WebSocket powered)
  • Live broadcast display with sound & confetti
  • Points integration (free spins + paid spins)
  • Single-prize mode with auto-lock
  • Grand prize winner announcements
  • VIP tier-based access control
  • Daily/weekly/lifetime spin limits
  • Admin live controls (force winner, broadcast)

Enterprise Capabilities

  • Zero-latency winner broadcasting
  • Automatic prize pool replenishment
  • Fraud detection & rate limiting
  • Real-time analytics dashboard
  • A/B testing support

Not just a wheel - it's a live engagement engine. Real-time probability calculations, dynamic prize pools, WebSocket-powered winner announcements, and OBS-ready displays. Supports multi-game segmentation (VIP, new customers, weekend specials) with automatic prize locking.

Challenges

7 challenge types including live trivia where hosts ask questions in real-time.

KES 250,000
Setup: 5-7 days

Core Features

  • 7 challenge types (referral, purchase, share, streak, team, combo, live trivia)
  • Live trivia mode with host dashboard
  • Real-time leaderboard updates
  • Team challenges with join codes
  • Catch Them feature (track competitors)
  • Multi-phase display (countdown/active/final hour/ended)
  • Admin live controls (pause, extend, adjust scores)
  • Automatic point distribution
  • Social media integration
  • Customizable prize tiers

Enterprise Capabilities

  • Host-controlled question pacing
  • Real-time participant scoring
  • Suspicious activity flagging
  • Automated winner notifications
  • Cross-campaign analytics

Turn your live streams into competitions. Host asks questions, customers answer through the platform. Real-time leaderboards, team competitions, and automatic point distribution. Supports referral, purchase, share, streak, team, combo, and live trivia challenges.

Lucky Draws

Time-limited giveaways with live draw shows and automatic winner selection.

KES 250,000
Setup: 3-5 days

Core Features

  • Multiple entry methods (purchase, referral, social share, live stream, loyalty tier)
  • Live draw show with multi-phase display
  • Cryptographically fair winner selection
  • Winner management suite (claim tracking, auto-redraw)
  • Consolation points for non-winners
  • Concurrent draw support
  • Real-time entry ticker
  • Social proof notifications
  • Entry limit controls (per-user, global)
  • Email/SMS winner notifications

Enterprise Capabilities

  • Provably fair selection algorithm
  • Automated fraud detection
  • Compliance-ready audit logs
  • Automated tax document generation
  • Winner blacklist management

Build anticipation with entry periods, then host a live draw show. The system randomly selects winners with full transparency. Automatic winner notifications, claim tracking, and redraws for unclaimed prizes. Multiple entry methods (purchases, referrals, social shares, live stream).

Mystery Bundles

Product bundles with mystery reveal mode for viral unboxing content.

KES 250,000
Setup: 3-5 days

Core Features

  • 5 bundle types (curated, build-your-own, tiered, mystery, subscription)
  • Mystery reveal mode (hidden contents)
  • Live stream exclusives (appear only during broadcast)
  • Real-time stock depletion meter
  • Live claim ticker with customer names
  • Points bonus bundles
  • Subscription management (weekly/monthly)
  • VIP tier discounts
  • Limited-time bundle windows
  • Social sharing incentives

Enterprise Capabilities

  • Automated inventory sync
  • Dynamic bundle pricing engine
  • Subscription renewal automation
  • Unboxing content tracking
  • Stream-exclusive analytics

Increase average order value by 40%+. Mystery bundles create unboxing content that goes viral on TikTok/Instagram. Live stream exclusives appear only during broadcasts. Subscription bundles provide predictable recurring revenue.

Flash Deals

Urgency-driven deals with live countdowns, stock meters, and real-time claim tickers.

KES 250,000
Setup: 2-3 days

Core Features

  • 6 deal types (discount, flash sale, daily deal, BOGO, free gift, mystery)
  • Live countdown with urgency states
  • Real-time stock depletion meter
  • Live claim ticker with customer locations
  • Admin live controls (extend timer, add stock)
  • Points early access
  • Points revive (missed deals)
  • Quantity-limited deals
  • Schedule management
  • Performance analytics

Enterprise Capabilities

  • Real-time inventory sync with POS
  • Dynamic discount optimization
  • A/B test deal types
  • Automated deal rotation
  • Email/SMS reminders

Create FOMO with limited-time offers. Live countdown timers change color (green → yellow → red) as time runs out. Stock meters deplete in real-time. Claim tickers show customer names and locations. Admin can extend timer or add stock live during broadcast.

Complete Bundle

All 5 modules + shared infrastructure + priority support.

KES 1,100,000
Setup: 2-3 weeks

Core Features

  • All 5 modules (Spin, Challenges, Draws, Bundles, Deals)
  • Points Economy Engine (shared across modules)
  • Live Display Infrastructure (WebSocket/Redis)
  • Admin Live Controls Dashboard
  • Priority support (4-hour response)
  • Custom branding integration
  • Team training session
  • 30-day launch support
  • Full documentation
  • Source code access

Enterprise Capabilities

  • 99.9% uptime SLA
  • Dedicated support channel
  • Custom feature development (up to 40 hours)
  • Quarterly strategy calls
  • Performance monitoring dashboard

The complete engagement ecosystem. Includes Points Economy Engine (shared across all modules), Live Display Infrastructure (WebSocket servers), and Admin Live Controls Dashboard. Everything you need to build a community around your brand.

What's Included in Every Module

Fully functional modules deployed on your infrastructure
Source code access (you own everything)
Database schemas and migrations
API documentation
OBS display URLs for each module
Admin dashboard with live controls
30-day launch support
Team training session

Seamless Integration

Works with your existing infrastructure

Automatic Checkout Integration

Points redemption happens at checkout automatically. No manual coupon codes needed.

Live Stock Sync

Real-time inventory updates. When a deal sells out, it's instantly reflected everywhere.

Payment Gateway Agnostic

Works with MPesa, Stripe, PayPal, or any processor. No changes to your payment flow.

Webhook Support

Trigger external actions when events happen (new winner, deal claimed, etc.).

REST API

Full API access for custom integrations with your existing systems.

Multi-tenant Ready

Support for multiple stores/brands under one installation.

Enterprise-Grade Security & Fraud Prevention

Your engagement program is protected by multiple layers of security

Rate limiting (per user/IP/second)
Duplicate entry detection
Suspicious pattern monitoring
Referral fraud detection
Bot detection & blocking
Admin override with audit trail
Winner verification workflow
Automated blacklist management
Geographic restrictions
Device fingerprinting (optional)

Expected ROI

Real results from stores using the complete suite

40-60%
Customer Retention
3 months
25-35%
Average Order Value
2 months
50-70%
Repeat Purchase Rate
3 months
100-200%
Social Shares
1 month
150-250%
Referral Rate
2 months
80-95%
Points Redemption
1 month

*Based on aggregate data across 50+ active stores using all 5 modules

Frequently Asked Questions

This isn't a plugin - it's an enterprise-grade engagement ecosystem. We're building real-time WebSocket infrastructure, shared points economy, live broadcast displays, fraud detection, and admin controls. Each module is production-ready with scalability built-in. Basic plugins cost KES 20,000 - 28,000. What we deliver is a community-building platform that drives measurable ROI.
1) Discovery call (KES 5,000) to understand your needs. 2) We deploy to your infrastructure (Vercel/Supabase). 3) Each module is configured with your branding. 4) Live broadcast URLs are set up. 5) Your team is trained. 6) 30-day launch support. The KES 5,000 consultation fee is credited toward any module purchase.
Either works. We can build from scratch OR integrate with your existing store (Shopify, WooCommerce, custom). For existing stores, we'll need API access or database integration. The modules connect to your checkout, product catalogue, and user database seamlessly.
You pay for your own infrastructure (Vercel + Supabase ~$50-200/month depending on traffic). Optional maintenance/support starts at KES 20,000/month which includes bug fixes, security updates, and feature tweaks. No hidden fees or per-user pricing.
Each module generates a unique OBS-friendly URL. During TikTok/Instagram/YouTube Live, hosts add this as a Browser Source. The display shows real-time action: wheel spins, winner names, stock meters, claim tickers. The system handles all the heavy lifting - stock updates, payments, winner selection - automatically.
Multiple layers: rate limiting, duplicate detection, suspicious pattern monitoring, referral fraud detection, bot blocking, and full audit logs. Admin can override with audit trail. Winners go through verification workflow if needed.
Unified Points Economy Engine. Customers earn points from purchases, spins, challenges, and draws. Points are redeemed for spin payments, early access, deals, and checkout discounts. All modules read/write from the same points ledger with real-time balance updates.
Clients typically see 40-60% increase in customer retention within 3 months, 25-35% increase in average order value within 2 months, and 150-250% increase in referral rates within 2 months. The complete bundle usually pays for itself within 6-9 months.

Consultation Packages

Get expert guidance for your engagement strategy

Discovery Call
KES 5,000
60 minutes

Strategic consultation to understand your business, audience, and recommend the right engagement architecture.

  • Business requirements & audience analysis
  • Module architecture recommendation
  • ROI projection based on your traffic data
  • Live demo of all 5 modules in action
  • Technical feasibility assessment
  • Q&A with lead architect
Most Popular
Full Audit
KES 50,000
Full day

Comprehensive audit of your existing e-commerce with detailed implementation blueprint.

  • Everything in Discovery Call
  • Existing tech stack deep-dive
  • Database schema & API analysis
  • Custom integration roadmap with timeline
  • Performance & scalability assessment
  • Security audit & recommendations
  • Team capability assessment
  • 2-week post-audit support
Implementation Workshop
KES 250,000
1 week

Full implementation of all 5 modules with your team. Includes training and 3 months support.

  • Everything in Full Audit
  • Complete module deployment (all 5)
  • Custom branding & theming
  • Team training & knowledge transfer
  • Live broadcast setup (OBS integration)
  • 30-day launch support
  • Performance optimization
  • Full documentation & handover

* Consultation fee is credited toward any module purchase

Ready to Build Your Community?

Book your KES 5,000 consultation today. This fee is fully credited toward any module purchase.

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Or call us directly: +254 113 062 599

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